Getting Started: FAQs, Policies ,and Fees

Below are a list of Frequently Asked Questions (FAQs) about my practice and services offered:

Frequently Asked Questions (FAQs): Intake and therapy process

How do we begin?

The first step in getting started is to schedule a free 15-minute phone consultation to see if we would be a good fit. During this call, you can tell me more about your goals for therapy for yourself or your child, ask any questions about my treatment approach, and discuss scheduling and fees. If you feel that we would be a good fit, we can move on to the next step which is to schedule an intake appointment.

What happens during the intake process?

The length and structure of the intake appointment depends on several factors. Most intake appointments are 90 minutes long. This allows me to take my time to get to know you, administer any diagnostic questionnaires, and begin to develop a treatment plan. I will ask about your symptoms, your developmental and mental health history, as well as your goals for therapy.

For children and teens, the 90-minute appointment includes a family interview, a child-only interview, and a parent-only interview, as well as questionnaires and symptom scales.

For families who may benefit from Parent-Child Interaction Therapy (PCIT), the intake process is split into two 60-minute appointments; the first appointment is a parent-only intake interview and the second appointment is a behavioral observation assessment.

Depending on the results of the intake process, we may schedule a separate feedback appointment where we discuss diagnoses, recommendations, and the treatment plan.

What can I expect in therapy?

Following the intake process, we will collaborate on identifying goals for therapy. Treatment typically includes psychoeducation on diagnoses, exploring ineffective cognitive or behavioral patterns, skills teaching, and opportunities to practice what is learned. However, therapy is most effective when the skills learned in session are also practiced in between sessions.

How long are appointments?

The standard meeting time for most therapy sessions is 45 minutes, however sometimes it is necessary to schedule longer appointments as needed and due to the nature of the treatment provided. PCIT sessions are typically 60 minutes long.

Where is the physical office located?

My office is located at 792 Union Street, Floor 2, in Park Slope, Brooklyn. Please note that I only offer in-person appointments on Monday, Tuesday, and Friday.

Do you offer telehalth appointments

Yes! I offer both in person and telehealth appointments.

Can you prescribe medication?

As a clinical psychologist, I do not prescribe medications. However, I often work closely with psychiatrists, psychiatric nurse practitioners, and developmental pediatricians who can prescribe medications. I can provide you with trusted referrals if you choose to pursue medication management.

Do you provide neuropsychological evaluations?

I do not provide neuropsychological or educational assessments, however I can provide you with trusted referrals in the area who do.

Fees and OON Reimbursement

What are your fees and when is payment due?

Fees are based on the standard 45-minute session. Most people typically require only weekly 45-minute sessions. Rates are increased yearly.

Here are a list of rates for new clients as of January 1, 2024:

90-minute intake session: $750

45-minute therapy session: $375

60-minute therapy session: $500

90-minute session: $750

A credit card is kept on file and the balance due will be charged at the time of the appointment.

Do you accept insurance?

No, I do not accept insurance. You can check with your health insurance provider about whether you have out-of-network benefits, which may allow full or partial reimbursement for the cost of your session. Clients can receive a monthly superbill upon request which includes the necessary information to assist with any out-of-network reimbursement requests, if eligible.

How do I check with my insurance company for out-of-network reimbursement?

I recommend that you speak to your insurance company to inquire about your specific coverage and out-of-network reimbursement eligibility. Other helpful questions to ask are below:

Do I have out-of-network coverage?
Is there an annual deductible that I need to meet first?
Do I need preauthorization?
What percentage do you cover for out-of-network mental health providers?
Is there a specific claim form that I must use to submit for reimbursement?

Your insurance will likely ask for more specific information about the services provided, which is listed below:

CPT (Procedure) Codes:

90791 (initial consultation)

90834 (45 minute individual therapy session)

90837 (60 minute individual therapy session)

90847 (family therapy with patient present)

90846 (family therapy without the patient present)

For telehealth sessions, the modifier “95” will be added at the end of each CPT Code for all services.

Provider and Practice Information:

Amber Ufford, Ph.D.

Tax ID (EIN): 87-3480455

NPI: 1881143105
New York State License #: 021843

Connecticut State License #: 4661

Scheduling and Cancellation Policies

Do you offer same-day appointments?

I am not able to accommodate same-day intake appointments for new patients. However, current patients are welcome to reach out to me to inquire about my availability for the day. If I am not able to accommodate a same-day appointment, I will do my best to find an appointment time that works.

What is your cancellation policy?

I understand that life can sometimes present unexpected circumstances that may require you to reschedule or cancel your therapy appointments. However, as a courtesy to me and my other patients in need of appointments, I kindly ask that you please remember to cancel or reschedule your appointment at least 48 hours in advance. Appointments that are cancelled with less than 48 hours notice will be charged the the full cancellation fee.

No Surprises Act

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.